Privacy Policy

Effective Date: September 17, 2025

Business Name: Holbrook Operations & Logistics LLC

Address: 971 US Highway 202 N, Suite 8234, Branchburg, NJ 08876

Contact: Info@holbrookoperations.com | (551) 348-9672

Website: www.holbrookoperations.com

1. Purpose of This Policy

Holbrook Operations & Logistics LLC (“HOL,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal and business information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or engage our services.

By using this website or our services, you consent to the practices described in this policy.

2. Information We Collect

We collect information in several ways to provide and improve our services:

A. Information You Provide Directly

  • Name, email address, and phone number (via contact forms or email)

  • Business name, title, and company information

  • Project or service inquiries and related documentation

  • Billing, payment, or contract details (if you engage us for services)

B. Information Collected Automatically

When you visit our website, Squarespace and its analytics tools may collect:

  • Browser type, device type, and operating system

  • IP address and geographic region

  • Date, time, and duration of visits

  • Pages viewed and referring website URLs

This data is used for site analytics, security, and performance optimization only.

C. Information from Third Parties

We may receive limited business information from:

  • Government contracting databases (SAM.gov, SBA, etc.)

  • Professional directories or partner referrals

  • Business verification services

3. How We Use Your Information

We use collected data only for lawful business purposes, including:

  • Responding to inquiries and providing requested services

  • Preparing quotes, proposals, and contracts

  • Verifying business identity for compliance and risk management

  • Communicating with clients about projects and services

  • Maintaining internal records, accounting, and insurance documentation

  • Complying with applicable laws and government contracting requirements

We do not sell, rent, or trade your personal information to third parties.

4. Data Storage and Security

Your information is securely stored using industry-standard encryption and access controls.

We use secure cloud systems and encrypted devices to protect all client and visitor data.

Only authorized HOL personnel or contractors who need the information to perform their duties may access it, and all are bound by confidentiality agreements.

5. Data Retention

We retain information only as long as necessary to:

  • Fulfill the purpose for which it was collected

  • Comply with legal, accounting, or regulatory obligations

  • Maintain required records for insurance and federal contracting audits

When data is no longer needed, it is securely deleted or anonymized.

6. Disclosure of Information

We may share limited information only when necessary:

  • With trusted subcontractors or vendors assisting in service delivery (under confidentiality agreements)

  • With insurers, legal advisors, or auditors for legitimate business reasons

  • When required by law, court order, or government regulation

  • To prevent or investigate fraud, security breaches, or misuse of our systems

We do not disclose client or visitor information for marketing purposes.

7. Cookies and Analytics

Our website, hosted on Squarespace, may use cookies or tracking pixels to:

  • Improve site functionality and navigation

  • Analyze anonymous traffic patterns

  • Ensure site security and performance

You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

Disabling cookies may affect some website functionality but not access to core information.

8. Your Rights and Choices

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction or deletion of inaccurate data

  • Withdraw consent to data collection (subject to contractual or legal obligations)

  • Request details on how your information is processed

To exercise these rights, please contact us at: privacy@holbrookoperations.com or partnerships@holbrookoperations.com.

We will respond to verified requests within 30 business days as required by law.

9. Data for Government Contracting

For clients under federal, state, or local government contracts, HOL complies with all applicable data security and confidentiality requirements, including:

  • FAR 52.239-1 (Privacy or Security Safeguards)

  • NIST SP 800-171 standards for protection of controlled unclassified information (CUI), where applicable

We will enter into Non-Disclosure Agreements (NDAs) or Data Protection Addenda as required by government contracting officers.

10. Third-Party Links

Our website may contain links to external sites.

We are not responsible for the content, privacy practices, or security of other websites.

We encourage visitors to review the privacy policies of any external sites they visit.

11. Data Transfer and Jurisdiction

Holbrook Operations & Logistics LLC is located in the United States, and all data is processed in accordance with U.S. laws.

If you access our website from outside the U.S., you consent to the transfer of your information to the U.S. for processing.

12. Children’s Privacy

Our website and services are not directed toward minors under the age of 18.

We do not knowingly collect personal data from children.

If we become aware that a child has submitted personal information, we will delete it promptly.

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in law or business practices.

The “Effective Date” above indicates the most recent revision.

We encourage visitors to review this page regularly to stay informed about how we protect their information.

14. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact us:

Holbrook Operations & Logistics LLC

971 US Highway 202 N, Suite 8234

Branchburg, NJ 08876

(551) 348-9672

info@holbrookoperations.com

www.holbrookoperations.com